“Receptionist” is one who is engaged with an organization to receive or greet any visitors or clients and answer telephone calls.
It is utmost role of the receptionist to ensure that all callers, clients & customers are taken care of & a good business image is given to the public creating a goodwill which is the most essential element of success of any business in today’s world.
If a client or customer is treated poorly by the front-desk staff which is a receptionist, it is most likely that they will have a negative image of that company in their mind.
In simple terms a receptionist is truly a manager in charge of first impressions, liable for shaping the relations that a customer will continue to have with the company.
When running a business, it is important to put your best foot forward and one way to do that is to hire a live receptionist to answer your calls and handle your appointments. Being highly trained, with an eye for friendliness and professionalism, making them an ideal receptionist for any business. Having the advantage of a professional receptionist makes even the smallest business look professional and polished.
As these Live & professional receptionist are paid half the amount of full time receptionist which help in handling all expenses like healthcare, social security, and bonuses by the virtual firms. This makes running your business so much easier. With fewer worries and fewer employees to pay, organizations have more money to work with and fewer headaches to deal with and can focus on expanding the business and no more HR issues are related to it.
They know their work & are aware of latest technology & advanced software to manage calls.
Mainly it is cost-effective to have a live professionally trained receptionist rather than an in-house receptionist.
Following are the advantages for having a live professional & trained receptionist:
- Completely customizable
- Easy to use latest technology
- Increased connectivity
- Engage in new business
- Increase efficiency & effectiveness
- Increased dependability
- Reduce business costs
- Reliable message storage
- Efficient Handling of Calls
- Scheduling of meetings before hand
A business proposer the way it is portrayed and is able to attract clients/customers and a receptionist is the one who gives an initial impact on an individual.